Account
Actions
Account Region
At sign-up, you will be asked to select your region:
- RoW (Rest of World)
- China
If you are outside of China, select RoW.
This cannot be changed later and you will only be able to redeem licenses for the region you selected.
Resetting Forgotten Password
Open a support ticket in our Discord server and send us your:
- Exodus Email
- Exodus License
Changing Your Password
Go to Account Page
Navigate to your Exodus account.
Enter Passwords
Enter your current password under Password and your new password under New Password.
Submit
Press Reset.
Go to Account Page
Click the user icon found in the titlebar, and select Account.
Find Password Section
Click on the Reset button, found in the Password section.
Pass Security Checkpoint
Enter your current password to verify it is you.
Enter New Password
Enter your new password under New Password and confirm under Confirm Password.
Submit
Press Save.
Resetting Your HWID
There is a 1 week cooldown after you reset. Chinese accounts have a 1 hour cooldown.
Go to Account Page
Click the user icon found in the titlebar, and select Account.
Find HWID Device Lock Section
Click on the Reset button, found in the HWID Device Lock section.
Confirm
Click Yes on the confirmation dialog.